Innovations in Governance Workshop delivered to the Dubai Electricity and Water Authority

Agenda

November 20, 2007

Belfer Center Programs or Projects: Dubai Initiative

DAY ONE

November 25, 2007

8:00 - 9:00 am                         Arrival and Registration

9:00 – 9:15 am            Welcome Address

                                               Dr. Tarik Yousef, Dean, Dubai School of Government

9:15 – 10:15 am                      Innovations in Governance in the 21^st Century 

Dr. Gowher Rizvi, Director, Ash Institute for Democratic Governance and Innovation, Kennedy School of Government at Harvard University.

Advance Reading:   Rizvi, Gowher. “Chapter 4: Reinventing Government: Putting Democracy and Social Justice Back into the Discourse.” Public Administration and Democratic Governance: Governments Serving Citizens. Department of Economic and Social Affairs of the United Nations Secretariat. Vienna: United Nations Publication, 2007.

10:15 – 10:30 am                     Break

10:30 – 12:00 am         Creating Public Value

Government and NGO managers create public value when their organizations provide goods and services that improve the lives of the people they serve.  This session defines public value, and develops the strategic framework that managers can use to create public value.

Dr.Guy Stuart, Lecturer in Public Policy, Kennedy School of Government, Harvard University

Advance Reading: Moore, Mark H. “Managing for Value: Organizational Strategy in For-Profit, Nonprofit, and Governmental Organizations.” Nonprofit and Voluntary Sector Quarterly.

Supplemental Reading: Stuart, Guy. “Sustaining Public Value Through Microfinance,” in In Search of Public Value: Beyond Private Choice, eds. John Bennington and Mark Moore, Palgrave MacMillan, (Forthcoming).

Stuart, Guy. “Appropriate Fit: Service Delivery Beyond Bureaucracy, Lessons from Microfinance” in The State of Access: How democratic governance impedes and advances equal access,” eds. Jorritt de Jong and Gowher Rizvi, Brookings Institution Press (Forthcoming, December 2007).   

12:00 - 1:00 am                       Lunch

1:00 - 2:30 pm                        Public SectorStrategic Management

Case Study: Cancún, Mexico: Water System Privatization, KSG Case 1593

This session focuses on the strategic choice of state and municipal authorities in Cancún, Mexico to grant a 30-year concession to a private company to provide water and sewer services to the area and to upgrade the infrastructure.  It examines why and how the concession was made and the choices facing the public authorities when the concession ran into problems. 

Dr. Guy Stuart, Lecturer in Public Policy, Kennedy School of Government at Harvard University.

Supplemental Reading:  “KSG Case Study 1593: Cancún, Mexico: Water System Privatization.”

2:30 – 2:45 pm             Break

2:45 – 4:15 pm                        Infrastructure Development

Grasp the regulatory landscape for infrastructures; understand the policy options: monopoly, price regulation, interconnection and unbundling.

Dr. Viktor Mayer-Shoenberger, Associate Professor of Public Policy, Kennedy School of Government, Harvard University.

4:15 – 4:45 pm             Review: Lessons Learned

Ghaleb Darabya, Manager – Executive Education, Dubai School of Government                     

DAY TWO

November 26, 2007

9:00 – 10:30 am                      21st Century Regulation

Differentiate between regulatory coordination and competition and the interplay; appreciate the informational dimension as regulatory tool.

Dr. Viktor Meyer-Schoenberger, Associate Professor of Public Policy, Kennedy School of Government, Harvard University.

10:30 – 10:45 am                    Break

10:45 am – 12:00 pm              Public Private Partnerships (Part 1)

Overview of the shift from direct to delegated governmental action; distinguish among major forms of delegation; describe contractual delegation.

Dr. John Donahue is the Raymond Vernon Lecturer in Public Policy and Director of the Weil Program in Collaborative Governance, Kennedy School of Government, Harvard University.

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Advance Reading: Donahue, John and Richard J. Zeckhauser. “Chapter 24: Public-Private Collaboration.”  The Oxford Handbook of Public Policy. Eds. Michael Moran, Martin Rein, Robert E. Goodin. Oxford: Oxford University Press, 2006.

Supplemental Reading:  Donahue, John. “Chapters 1, 3 and 5.” The Privatization Decision: Public Ends, Private Means. Library of Congress: Basic Books, 1989.

12:00 – 1:00 pm                      Lunch

1:00 – 2:15 pm             Public Private Partnerships (Part 2)

Distinguish between contractual and collaborative delegation; describe motives for collaboration; describe requirements for successful collaboration, risks and advantages; discussion.

Dr. John Donahue is the Raymond Vernon Lecturer in Public Policy and Director of the Weil Program in Collaborative Governance, Kennedy School of Government, Harvard University.

2:15 – 2:30 pm             Break

2:30 – 3:45 pm             E-government Overview

Understand different aims of e-gov; differentiate between efficiency and customer-centric e-gov; identify core challenges and how to overcome them.

Dr. Viktor Meyer-Schoenberger, Associate Professor of Public Policy, Kennedy School of Government, Harvard University.

Advance Reading: Mayer-Schoenberger, Viktor and David Lazer. “Chapter 1: From Electronic Government to Information Government.” Governance and Information Technology: From Electronic Government to Information Government. Eds. Viktor Mayer-Schonberger and David Lazer, Cambridge: MIT Press, 2007. Readings: Chapter One.

3:45 – 4:15 pm             Review: Lessons Learned

, Manager – Executive Education, Dubai School of Government

DAY THREE

November 27, 2007

9:00 – 10:00am                       E – Government (Information Flow)

                                               Re-conceptualize electronic government based on information flows (igov); understand the role of information intermediaries and their incentives; grasp the inherent tension of customers as citizens.

Dr. Viktor Meyer-Schoenberger, Associate Professor of Public Policy, Kennedy School of Government, Harvard University.

10:15 – 10:30 am                     Break

10:45 am – 12:00 pm              Strategic Management of Communication (Negotiation)

Implementing the ideas presented in this program will require the identification of the adaptive work that must be done by people and organizations.  What are the characteristics of adaptive work and how will engaging in adaptive tasks help improve the effectiveness of the strategic choices you make?

Dr. Linda Kaboolian, Lecturer in Public Policy, Kennedy School of Government at Harvard University.

Advance Reading:Heifetz, Ronald A. Leadership Without Easy Answers. Belknap, Harvard University Press, 1994.  Pp 10-39, 69-75, 184.

12:00- 1:00 pm                       Lunch

1:00 – 2:15 pm             Strategic Management of Conflict

Continuation of the discussion of adaptive work including how to engage others in this work and how to manage the resistance that it will generate.

Dr. Linda Kaboolian, Lecturer in Public Policy, Kennedy School of Government at Harvard University.

2:15 – 2:30 pm             Break

2:30 – 4:00 pm             Innovations in Governance

                                               New modes of delivering governance in the 21^st Century.

Dr. Gowher Rizvi, Director, Ash Institute for Democratic Governance and Innovation, Kennedy School of Government at Harvard University.

4:00 – 4:30 pm             Close and Next Steps

Ghaleb Darabya, Manager – Executive Education, Dubai School of Government                     

For more information about this publication please contact the Lauren Protentis at 617 495 1408.

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